Privacy & Security

Privacy Policy

Last Updated: January 1, 2025

Our Commitment to Privacy

At Rezinix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

01.

Information We Collect

Personal Information

  • •Name, email address, phone number, and job title
  • •Company name and business information
  • •Billing and payment information

Technical Information

  • •IP address and device information
  • •Browser type and version
  • •Usage data and interaction patterns

02. How We Use Your Information

We use the collected information for:

  • •Service Delivery: To provide, maintain, and improve our AI solutions and services
  • •Communication: To respond to inquiries and provide support
  • •Personalization: To tailor our services to your specific needs
  • •Security: To detect, prevent, and address technical issues and fraudulent activities

03. Data Sharing and Disclosure

Service Providers

Third-party vendors who assist us in providing our services, including cloud hosting providers and payment processors. These providers are contractually obligated to protect your data.

Legal Requirements

When required by law, court order, or governmental authority, or to protect our rights, property, or safety.

We do not sell your personal information to third parties.

04.

Data Security

We implement robust security measures to protect your information:

  • •Encryption of data in transit and at rest
  • •Regular security audits and vulnerability assessments
  • •Access controls and authentication mechanisms
  • •Employee training on data protection practices

05. Data Retention

We retain your personal information for as long as necessary to:

  • •Provide our services and fulfill contractual obligations
  • •Comply with legal, regulatory, or accounting requirements
  • •Resolve disputes and enforce our agreements

When information is no longer needed, we securely delete or anonymize it.

06.

Your Privacy Rights

You have the following rights:

  • •Access: Request access to your personal information
  • •Correction: Request correction of inaccurate or incomplete data
  • •Deletion: Request deletion of your personal information
  • •Portability: Receive your data in a structured, machine-readable format
  • •Objection: Object to certain processing activities

To exercise these rights, please contact us at [email protected].

07. Cookies and Tracking

We use cookies and similar technologies to:

  • •Remember your preferences and settings
  • •Understand how you use our services
  • •Improve user experience and performance

You can control cookies through your browser settings.

08. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

09. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Rezinix - Data Protection Officer

327, V Mall, Thakur Complex

Kandivali (E), Mumbai 400101, India

Email: [email protected]

Phone: +91 98206 02655

Your Privacy Matters

At Rezinix, protecting your privacy is a fundamental principle. We are committed to transparency, security, and giving you control over your personal information. If you have any questions or concerns, please don't hesitate to reach out to us.